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Return Policy

Please be sure to look over your items as soon as they arrive for any defects that you see! If you do find something visibly wrong with your product please email us at candyscreations202020@gmail.com immediately to get a return shipping label. In order to return ypur items can not be used ! They must be clean and free of the smell of smoke! They must be in original packaging! Once you get your label please ship back as promptly as possible! Once we RECEIVE your item you will then EITHER get your replacement item sent to you OR you will then receive your refund back on the original payment method! Please allow up to 72 hours for that payment to process and post to your bank! Once the item arrives and is in your possession for 72 hours we will assume everything is in perfect condition! We will not accept any returns after you have had your product in your possession for one weeks time. Any items that are personalized may only be returned if defected for a replacement item! We can not refund personalized merchandise! Sorry for any inconveniences!
Here at candy’s creations we want you to have the very best experience and we want you to want to return as a customer ! That being said we will go above and beyond to work with our customers to ensure their happiness! Customer service is very important here!